Overview

Services Overview Our professional services teams are highly trained experts in all the Vigilmetrics products, solutions and performance measurement partnering areas.

Our services cover the following:

  • Implementation of your solution. Vigilmetrics has it’s own Implementation Methodology and our services team will offer project management and key technical resources to ensure your implementation runs smoothly and remains vigilant to all risk, time and quality parameters that your requirements may demand.
  • Performance Measurement. Our team of professionals is available to work with your in-house resources to establish a best fit Permormance Measurement solution. We have several collaboration services on offer. These range from the creation of strategy maps, data mining, balanced scorecard solutions and more. Implementation Methodology. Training covers user functionality and reporting as well as technical and administrator training. Furthermore, training is also offered post-implementation as it is often required on an on-going basis owing to new staff on your team, new functionality introduced to the Vigilmetrics suite, or purely as a refresher on a scheduled basis.
  • Continuous Improvement Framework. The Vigilmetrics MARVEL Continuous Improvement Framework helps managers measure, manage and optimise their strategic objectives. Implementation Methodology. Training covers user functionality and reporting as well as technical and administrator training. Furthermore, training is also offered post-implementation as it is often required on an on-going basis owing to new staff on your team, new functionality introduced to the Vigilmetrics suite, or purely as a refresher on a scheduled basis.
  • Support of Vigilmetrics performance management solutions is offered at different levels. Depending on the complexity of your installation different levels of support may be more or less pertinent to your requirements. Support also varies whether you have purchased your solution as an ‘in-house’ or as a SaaS solution. These supporting options allow you great cost flexibility.

Contact us now to see how Vigilmetrics solutions will bring your metrics to life!